Process
Hail repair at our Springfield shop is scheduled, documented, and warranted. Call 833-385-HAIL to set a drop-off time at 550 North Street, Suite 2.
Times below are typical ranges. Heavy storms, parts, glass, and your insurer’s review can add days. We tell you when that happens instead of hiding it.
Step 1 · Under 60 minutes
Park at 550 North Street, Suite 2, Springfield, IL 62704. We inspect every hail strike we can see, photograph the vehicle, and build the estimate. Most drop-offs are done in under an hour. If you need a ride after you leave the car, say so when you call—we will help you plan it.
Step 2 · 2–5 days
You file the claim with your carrier. We send documentation, talk through supplements, and stay in the loop so you are not the only person explaining hail density to an adjuster. Deductibles, rental coverage, and glass are your policy’s terms—we help you use them, we do not rewrite them.
Step 3 · 1–3 hours
When the estimate and the claim line up, approval is usually a short window. We confirm the repair plan with you before restoration starts so there are no surprise panel replacements if paintless work will save the factory finish.
Step 4 · 2–5 days
This is the metal work. Technicians access the back of each panel and tap hail out of the original steel or aluminum. Cracked windshields, bruised moldings, and related items are handled as the claim allows. The aim is pre-storm condition with the factory paint still on the car.
Step 5 · 5–15 minutes
We walk the vehicle with you, review the work, and hand over keys and paperwork. Delivery is brief because the repair should not need a speech. If something is off, we want to know before you leave the lot.
Paintless hail repair we complete is backed by a national lifetime workmanship warranty for as long as you own the vehicle. It covers our restoration—not a later storm, not unrelated dings, and not glass. Keep your paperwork; bring the vehicle back to Springfield if a repaired dent returns.
